Karikya Privacy Policy – Our Commitment to Protecting Your Data

Karikya collects your information in several ways. Below is a detailed breakdown of what types of information are collected and when.

We collect information directly from you — when you fill out a registration form, submit KYC documents, or contact support. Some technical information is also collected automatically, which is necessary to ensure the platform's security and smooth operation.

Karikya uses your data only for specific and legitimate purposes. None of your information is used for any other purpose without your knowledge.

• Account Management: To handle registration, login, identity verification, and account security.
• Transaction Processing: To process deposits and withdrawals and maintain your transaction history.
• Service improvement: To enhance your betting experience, identify technical issues, and support the development of new features.
• Security & Fraud Prevention: To detect unauthorized access, fraud, and money laundering.
• Legal Obligations: To meet licensing authority requirements and maintain regulatory compliance.
• Customer Support: To help our support team answer your questions and resolve any issues.
• Promotions & Bonuses: To send you relevant offers — you may opt out of marketing communications at any time.
• Responsible Gaming: To identify unusual betting behaviour and provide assistance where needed.

Karikya never uses your information for unrelated or inconsistent purposes. If we ever need to use your data for a new purpose, you will be informed in advance.

Karikya does not sell or lease your personal information to any third party. However, in certain limited circumstances, specific information may be shared with trusted partners:

• Payment processor: Payment gateway providers such as bKash, Nagad, and Rocket receive the information necessary to process transactions. They are governed by their own privacy policies.
• Identity Verification Providers: Your identity document details may be verified with a specialist verification provider as part of the KYC process.
• Legal authorities: karikya is legally required to provide relevant information in response to court orders, government investigations, or valid requests from licensing authorities.
• Technology Service Providers: Cloud storage, cybersecurity, and software service providers may process limited, encrypted data — all of them are bound by strict confidentiality agreements.

Should we ever need to share your information in any circumstances beyond those listed above, your consent will be obtained first.

Karikya applies industry-leading security standards to protect your data. The key components of our security framework are:

• SSL/TLS encryption: All communications with the site and app are secured with 256-bit encryption.
• Database Encryption: Sensitive stored data (passwords, identity document details) is kept in encrypted form.
• Firewall & intrusion detection: Unauthorised access attempts are detected and blocked in real time.
• Regular Security Audits: Third-party security experts regularly audit and test our systems.
• Access Control: Only staff members who require access are permitted to view specific data.
• Data Backup: Data is backed up regularly and securely to prevent any loss in the event of a technical issue.

In the event of a data breach, karikya will notify the relevant authorities within 72 hours and inform affected users as promptly as possible, in accordance with international regulations.

Karikya uses cookies and similar technologies on its site and app. Cookies are small text files stored in your browser that help improve site functionality.

You can delete cookies or disable optional cookies at any time from your browser settings. However, disabling essential cookies may affect the proper functioning of the site.

If you have an account with karikya, you hold several important rights over your personal data. These rights are recognized under international data protection laws.

Karikya does not retain your data indefinitely. Each type of information has a defined retention period.

• Account information: For the duration the account is active and up to 5 years after closure, as required by law.
• Financial transaction records: Up to 7 years in accordance with international financial regulations. Requests to delete this data may not be fulfilled within that period.
• KYC Documents: Up to 5 years, in accordance with licensing authority guidelines.
• Betting History: Up to 3 years for dispute resolution and legal purposes.
• Support contact: Up to 2 years for service improvement purposes.
• Cookies & Log Files: 30 days to 1 year, depending on the type.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us. We take every concern seriously and work to resolve it as quickly as possible.

• Email: support@karikya.asia (please include "Privacy Policy" in the subject line for privacy-related emails)
• Live chat: Click the support button on karikya.asia to chat with us directly — available 24/7
• Response Time: We typically respond to privacy-related requests within 7 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.

This privacy policy was last updated January 2026last updated. If significant changes are made to this policy, you will be notified via your registered email and a notice will be posted on the site.